Saturday, October 24, 2009

complaints on a saturday ;P

ok..have i sung my praises for maxis broadband too soon??
i tried to go online just now using broadband because the fixed line on tmstreamyx was not moving...and i found that the broadband was equally slow. how sad.
i got better connectivity in bidor...it was at more than 72.++ kpbs and here only 53.++. well, if you see the actual statistics...it is only less than 30kpbs loaded here. sob sob

i heard from a friend that in kl it is equally bad. so most probably because there are more broadband users in tm and less in bidor. wanna complain already lah. you can see maxis doing extensive promotion for their broadband services everywhere (newspaper and facebooik). so with the government's support now to increase the number of users on broadband, let's see better improvement in the speed as well. don't those ppl know that you have to give customers value for money?? they always wanna shortchange us by giving the most minimum. how can we not be frustrated???

and oh, something that i missed in the budget proposal yesterday. gov suggest to impose rm50 service charge on the primary credit card that you have and rm25 on the subsequent card. the excuse given is to curb the rampant overspending. my question is- who is going to collect the service charge- the government or the issuing bank? whose fault is it that the card holder over spend? i totally disagree with this step. i hope the bank will be 'smart' enuf to waive them lah. i have 2 cards and both also from the same bank. every year since last year, i have been calling to get my annual fee waived, and it was successful. can't the bank waive them automatically since i am such loyal customer and an active user? there is no feedback on any banks yet about this issue, so let's wait and see.

can you imagine the inconvenience of having no credit card???
no direct debit, no internet shopping, no e-banking, no booking of flight tickets, no booking of hotel rooms, and the list goes on.

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